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Help Center

Welcome to the POIfriend Help Center.

We are continually improving the functionality of our site (in large part due to input from our valued users) - but of course that doesn't mean you don't have questions or need help!

If you haven't done so already, please check out our Frequently Asked Questions or the User Forum in the Community tab. You will often find that your question is already answered by the FAQs or by another user. Note that you can search the user forum to make it easy to find the other issues users are experiencing.

Here are a few direct links within our site to some of the more popular requests:

1. How do I download/transfer the POIs to my GPS device? (from the FAQ)

2. I never received an e-mail confirming my registration or it expired. (from the FAQ)

3. Why do I need to enter a location when I register? (from the FAQ)

4. How can I organize POIs for use on a Garmin? (from the User Forum)

5. How do I keep a group private? - the difference between 'Public' and 'Personal' POI Groups. (from the FAQ)

6. What are the benefits of having an 'Official' POI Group? (from the FAQ)

7. I see a POI that is incorrect or missing. How do I suggest a correction? (from the FAQ)

If you still cannot find an answer to your question using the resources above, we suggest you post a new topic in the User Forum (others will often be able to help out based on their own experiences) or Contact Us.

Please let us know if you would like to or if you would like to .

Thank you,
The POIfriend Help Center Team

 

MANAGE YOUR LOCATIONS PROFESSIONALLY!
Does your business or organization need professional tools to manage your locations... and ensure they are optimized for use on GPS, the web, and mobile smartphones? For ‘Official’ POI Groups, we have just launched a suite of powerful tools!

HOW YOU CAN HELP IMPROVE SOMEONE'S POIs
What's the best way to advise a member of additions, changes or deletions to one of their POI groups? Check out the Tool + Corrections feature available on each POI group and on every POI location within a POI group.

DELIVERING INNOVATION TO SMARTPHONES
We're proud to announce that POIfriend (in partnership with Simply Good Technologies) has delivered the ultimate navigational tool to be premiered at Toronto's favourite contemporary art event - Scotiabank Nuit Blanche. The Night Navigator app combines the power of your iPhone or BlackBerry camera and GPS capabilities to put innovative technology in the palm of your hand.

PIONEER AVIC SERIES FORMATS EXPANDED
We are happy to announce expansion of compatibility with PIONEER 'In-dash' and 'On-dash' navigation units. Look for the new 'PIONEER AVIC' formats in our drop-down list of download options. Special thanks once again to Pioneer for all of their help!

BUSINESSES - 'SUPERCHARGE' YOUR LOCATOR!
Want to offer customers the most effective way to find your locations? Put your store locator 'on steroids' by supercharging it with GPS download, visual search & mapping! Now POIfriend.com technology can be integrated directly within your own website.